You can return a product in its original packaging and if it has not been damaged by weather, etc. In this case, you can either refund or exchange with another product.
Returns are accepted within 14 calendar days from the date of your order and must be accompanied by the legal purchase document issued.
In case of refund, the shipping cost of the product is deducted from the refunded amount. In any case, we will contact you to inform you
We reserve the right to refuse a return or replacement of a product upon its return, if there are reasons such as partial or total destruction of the product.
To start the return process, please contact us either by phone at 2310 2222 00, or through the contact form you will find on our website.